As a Client Retentions Lead, you will be responsible for:
This is a role that requires strong organisational skills, attention to detail and a ‘can do’ attitude. You will take the lead on retaining business, approaching matters in a polite, professional manner, using tact and diplomacy.
You will have experience in customer service and/or retention, ideally with account management responsibilities. Efficient in Maths and English, you will maintain a confident professionalism in handling challenging situations and take ownership of matters towards conclusion.
This is a fun environment with a collective sense of purpose, using bespoke systems and a unique approach. You will benefit from:
The Collect Group is a national company with a local feel, developing solutions for national parcel networks, marketplaces, and the heroes of the high street.
Expected start date: 20/09/2021
Job Types: Full-time, Permanent
Salary: £20,000.00-£24,000.00 per year
Apply by emailing your CV and a brief covering letter outlining why you feel you would be suitable for the
role to firstname.lastname@example.org.. Best of luck!