Frontend Software Engineer

Job Description:

Reporting to the development manager, the Engineer is responsible for enhancing, delivering and supporting, high quality services and/or systems in their area of responsibility, to enable TCG’s business plans and long- term objectives using the identified architecture.

The Engineer will design, develop and deliver high quality systems and services that exceed customers’ or business partners’ expectations and will proactively share their own knowledge for specific technical solutions and business processes in their area of responsibility

Key Responsibilities:

  • Deliver, maintain and implement high quality technical solutions including configuration and/or maintenance of both on premise and cloud-based systems.
  • Maintain infrastructure through established processes – Identify opportunity for improvement for customers’ and colleagues’ benefit
  • Participate in all phases of the project lifecycle independently or part of a team
  • Define and document technical requirements for department’s infrastructure and supporting components, logical processes and operating systems, interfaces with other services, internal and external checks and controls, and outputs.
  • Produce and maintain relevant documentation to describe logical and physical configuration, standards, testing and changes where applicable.
  • Continuously strive to make improvements to the existing applications and/or systems, services and processes.
  • Seek out and act upon feedback.
  • Assist with activities to educate others (within and outside of IT) regarding the impacts of planned deliveries and/or in the use of relevant tools.
  • Keep up to date with relevant technology areas.
  • Participate in the investigation and resolution of incidents, problems and major incidents to a satisfactory outcome ensuring root cause is identified and solutions defined/implemented with changes to prevent re- occurrence.
  • Responsibility for fault resolution, regular configuration changes as required to support service, and management of a service desk ticket queue in line with agreed SLAs.
  • Demonstrate a competence in troubleshooting to accurately determine the scope and detail of a fault.

Skills, know-how and experience: Must have:

  • Ability to interpret and/or gather user requirements and translate these into technical specifications and solutions.
  • Excellent logical thinking with good problem-solving skills.
  • Good knowledge of, and experience in, the principles of system design, implementation and support.
  • Proficient in one or more areas of their domain.
  • Good troubleshooting and problem-solving skills.
  • Good understanding of business processes.
  • Be an active and enthusiastic team player.
  • Share responsibility for planning and delivering team activities.
  • Be willing to adapt to significant changes in either technology or environment.
  • Be interested in self-development including the maintenance of personal technical competence in all relevant areas.
  • Effective communicator and influencer with good relationship management skills Essentials.
  • Experience with multi-tiered system architecture.
  • Experience of hardware and supporting infrastructure components, both on-premise and cloud based.
  • Exposure to and knowledge of ITIL best practices. Technical / professional qualifications:

Degree holder (desirable) and/or relevant professional qualification and/or relevant work experience in related discipline that demonstrates a proven aptitude for system engineering.


Apply by emailing your CV and a brief covering letter outlining why you feel you would be suitable for the role to .. Best of luck!